Application:   Patient Records, Invoices, Bank Statements, and Business Office Files

Project Size:   Initial document capture included 4,500 patient charts equaling approximately 96,000 pages; 671 invoices equaling approximately 3,400 pages; 21 bank statements equaling approximately 3,000 pages; and 242 office files equaling approximately 4,800 pages.  Project is on-going.

Receipt:  Applications were separated into boxes by the customer with labels created identifying included files.  Boxes were picked up via Cintas courier and logged into Cintas' internal tracking mechanism providing the ability to locate files throughout processing.

Merge Data:   Data file was provided by the customer for Patient Accounts consisting of Patient Number, Social Security Number (SSN), First Name, Middle Initial, and Last Name.

Document Preparation:  Standard - removed documents from folders, removed staples/bindings, repaired tears, unfolded corners, pasted-up small pages, cut and pasted up EKG's, put to correct rotation, etc.  Sort – inserted separator sheets between files in each application.  Empty folders placed back inside boxes.  If X-Rays found inside patient folders, they were placed inside the folder and noted with a colored tab on the folder. 

Scanning:  200dpi, Group IV TIFF, default duplex with automatic cropping, de-skewing, de-speckling, and backside threshold image dropout settings on.  Documents predominately 8 1/2 x 11" in good to excellent condition.

Indexing:   Index fields designated by client, corresponding to their current master file database.  5-character all numeric Patient Number was keyed for Patient Accounts and then merged with information obtained from the Excel data file.  Image Count was also keyed per delivery requirements.  Invoices were manually indexed by Vendor Name, Date, and Image Count.  Bank Statements were manually indexed by Bank Name, Account Number, Date, and Image Count.  Business Office Files were manually indexed by Date and Image Count.

QC:   Page-to-image verification was performed.

Finalization:  All images processed into multi-page TIFFs, based on index fields and physical page order within each file. Image and index data delivery to client was made via CDs, in a format specified for upload to client system.  Delivered each application separately.

Document Disposition:   Documents inserted back inside originating boxes with separator sheets still in place and no re-binding.